
FAQ
Check-in & check-out
Our Reception opens at 7:30 AM and closes at 11:00PM
After reception closing time, our Guests will ind the night shift staff for any emergency or problem.
Check-in is from 2PM
Check-out from 7:30 to 11:00 AM - Free luggage deposit available at Reception
Yes, it is possibile to check-in before 2PM, but we cannot guarantee your room will be ready by that time. However, we offer free luggage deposit at Reception where you can leave your bags and go explore Florence!
Yes, we offer an online check-in procedure. In case of a late arrival in Florence contact us at: info@rodohotel.com and we will give you all the important information you’ll need.
A late check-out is possible upon request prior your arrival and subject to availability and eventually an extra cost.
Yes, if you need to leave before Reception opening time, we kindly ask our Guests to check-out the day before and to leave our room-key on the desk inside the room.
For the city tax the payment has to be done in cash
For the Hotel bill we accept the following methods:
cash
credit/debit card: Visa, MasterCard, American Express
Bank transfer in advance