FAQ

Included services & extra

 Which are the in-room facilities? Which are the in-room facilities?

In our Hotel you can find the following services for free:
Wi-Fi available in the room and common area
Courtesy set
Linen and towels
Concierge: information and suggestion to experience the city at the best!
Iron and ironing board
Safe at the Reception for all guest, for Deluxe rooms, Suite and Loft there is one in the room
Air conditioned / Heating
Smoking-free rooms: we offer a smoking area in the terrace on the 1st floor.

Is breakfast included in the room rate?Is breakfast included in the room rate?

The breakfast is included for any offer in Bed & Breakfast - BB - rate.
The breakfast is not included for any offer in Room Only - RO - rate.
It is possible to purchase the breakfast at the check-in for the next days.

Is it possible to request alternative breakfast option?Is it possible to request alternative breakfast option?

Yes, we offer gluten – free, lactose – free or vegan breakfast for free with previous communication before your arrival.
If you have other special request ( for example birthday or anniversary ) send us your request.

Is the city tax included in the room rate?Is the city tax included in the room rate?

No, Tourist Tax is a Municipal Tax that is required by the City of Florence, and it must be paid in cash upon check-out.
The amount is € 4,00 per person per night for a maximum of 7 consecutive nights.
Children under 12 years old are exempt